Anti-Theft PIN
Mercedes head unit activation PIN after a replacement. Submit the command serial and we return the unlock PIN so the unit boots.
Looking for an anti-theft PIN? Look no further.
When a head unit is installed in a different car, it locks itself and asks for an anti-theft PIN before it will boot. Without it the unit stays stuck on the activation screen.
We look up the PIN for you in official database sources. You enter it with DTS Monaco and the unit boots.
What we need
- Command Serial Number: the 14-character identifier read from the installed head unit.
- Original VIN (optional): the VIN the unit was originally paired to. Speeds things up when available.
Submit both on the Anti-Theft PIN page. You get the PIN by email during EU business hours.
How to find the command serial number
Two options, in order of preference:
- Read it with DTS Monaco. Connect an OBD diagnostic device, open DTS Monaco, and pull the command serial directly from the head unit. Most reliable source.
- Read it off the sticker. If the unit is out of the car, the serial is on a sticker on the top of the head unit next to the part number.
Serial format (important)
Ensure the serial you submit meets the following criteria:
- The serial must be exactly 14 characters.
- It begins with one of:
AL,GA,HB,HM,ME,PA,VT, orCO. - If your sticker starts with
BE, replace it withHB. Our form does this automatically.
If the sticker is unreadable or doesn't match the format, read the serial directly from the head unit with a diagnostic device.
How to enter the PIN
Open DTS Monaco, connect to the head unit, navigate to the anti-theft / activation routine, and enter the PIN we sent you. The unit boots.
If you're stuck, reply to the delivery email and we'll walk you through it.
Keep in mind
- You're paying us to search for a match in official database sources. The PIN is looked up, not calculated.
- If the head unit has been reported stolen, a PIN cannot be obtained.
- If no match is found, the credit goes back to your balance and you can reuse it for another search (corrected serial, different unit).
- Once a PIN is delivered, a refund isn't available.
Turnaround
During EU business hours, typically the same day.
Pricing
€50 per PIN, or one anti-theft PIN credit from a bulk pack.